Shipping & Return Policy
Shipping
Where do you ship to?
Currently we only ship within the U.S.
How long does shipping take?
We process orders within 1-3 business days, and shipping times vary based on your location. Orders typically arrive within 3-5 business days after processing.
Do you offer local pickup?
Yes! You can pick-up your coffee order at our Goldblatt's Coffeehouse Location (1621 W 47th Street, Chicago IL 60609).
Issues with Shipping?
If your order is delayed, lost, or damaged, contact us at info@by.coffee
Return Policy
At Back of The Yards Coffee, we are committed to ensuring your satisfaction with our products. We gladly accept returns/exchanges on purchases made directly through our website, provided the items are unused and in their original packaging. Returns/exchanges must be initiated within 30 days from the date of purchase.
To begin the return/exchange process, please email us at info@by.coffee with your order number and details of the product(s) you wish to return/exchange. Our team will respond promptly with further instructions.